PRIVACY POLICY MARGARITIDIS AUDIO VISUAL

  1. INTRODUCTION

The protection of your personal data is very important to us. MARGARITIDIS AUDIO VISUAL acknowledges that you are concerned about how your information is shared and processed, therefore we take several appropriate measures to safeguard your personal data under our control.  This Privacy Policy defines the steps we take to ensure that the information provided to us will remain secure and confidential and will be used only for the purposes for which it is provided.

This Privacy Policy applies to information that we, MARGARITIDIS AUDIO VISUAL (“MARGARITIDIS”, “we”) may collect about you in connection with your access and use of:

  1. MARGARITIDIS website located at https://margaritidis.gr (the “Website”);
  2. MARGARITIDIS cloud-based Event Management Platform named BlueTree at https://bluetree.events (the “Platform”);
  3. our social media pages;
  4. any other products and services offered by MARGARITIDIS (collectively, “Services”).

This policy applies to the following classification of individuals (data subjects) that interact with MARGARITIDIS:

  • Customers: Individuals that are employees or associates of our direct customers (hosts or organizers of events) and are authorized to access and use our Platform pursuant to a relevant agreement between the customer and us.
  • Event Attendees: Individuals who are invited to, register for or check into an event organized by a customer through our Platform.
  • Visitors: Individuals and prospective customers who interact with our Website and social media pages (e.g. to learn about our products and services or to request a demo).

When we collect information from you, we may be doing so on our own behalf (in which case we will be considered a “controller” of your data), or on behalf of one of our customers who is using our Platform and/or Services to organize an event and manage other event-related activities (in which case, the customer will be the “controller” and we will be considered a “processor” of your data).

  1. TYPES OF INFORMATION WE COLLECT

We collect as little information as possible to be able to maintain a satisfying level of collaboration with you. Usually, this information includes name, job title, company name, email address, mailing address, phone number, browser and device information (including IP Address), profession, medical specialty and in some cases the time of joining and the time of leaving an event.

Furthermore, we take videos and photos of the events both on behalf of our customers and for our own purposes. Though, we make every effort to avoid including close-ups of faces in the above videos and photos, we cannot absolutely guarantee that your face will not be in any of these when you attend one of the events organized by our customers. The only case in which we deliberately photoshoot and videotape faces concerns the speakers of the events.

Your personal information may be given to us by you, or by a customer or customer administrator on your behalf.

If you are submitting Personal Data relating to any other person (including as a customer administrator, or on behalf of other individuals at your company), you represent that you have full authorization to provide this information to us, and to permit us to use it in compliance with this Privacy Policy.

  1. TYPES OF INFORMATION OUR CUSTOMERS COLLECT

Personal data submitted to our platform from event attendees are automatically accessed by our customer that organizes the relevant event. These data may include name, organization, title, postal address, e-mail address, telephone number, fax number and other information including but not limited to interests, opinions, activities, age, gender, education, dietary preferences, occupation and in some cases the time of joining and the time of leaving an event. We encourage events attendees to review the customers’ privacy policies to further understand the types of data collected.

MARGARITIDIS does not control the customer’s event registration or management process, or the personal data that a customer requests from event attendees. We are not responsible for any decisions or actions taken by our customers with respect to your information (or by any third party with whom customers may share your information).

  1. HOW WE COLLECT INFORMATION

From our Website

If you visit our website and post a message (e.g. a request for demo, a question) you will be asked to provide your contact details.

From our Platform

Information collected via the Platform is collected from or on behalf of our customers who are hosting or managing events. This information is either provided from customer administrators, or from Event Attendees. This type of Personal Information is controlled by the customer, and MARGARITIDIS only collects and processes it at the customer’s direction, and in accordance with instructions provided by the customer, including the applicable terms in any customer agreement. With respect to this type of information, MARGARITIDIS is a processor, and customer is the controller.

From Offline Interactions

We may request and collect your Personal Data offline – for example, when you attend one of our promotional events, or if you call/ meet one of our sales representatives for information about our service offerings.

  1. COOKIES

Our website, https://margaritidis.gr, uses cookies. We use cookies to improve site navigation, and to analyze our traffic.

What are cookies?

Cookies are small alphanumeric characters files that are transferred from websites that you visit to your PC, smartphone, tablet or any other electronic device that you use for browsing. Cookies assign your computer with a unique ID, which in turn becomes your own identity each time you return to a website. Cookies do not damage your electronic equipment, nor can they read information from other files on your computer’s hard drive.

Websites use cookies to “remember” for a period your actions and preferences such as language, font size and other display features. In this way you are not required to enter these preferences each time you visit a website and navigate in its pages. Furthermore, cookies help websites owners to analyze how you are using their website and whether or not you are facing problems as you navigate in them.

Personal Data protection legislation states that we can store cookies on your device if they are strictly necessary for the operation of our website. For all other types of cookies, we need your consent. You can change or withdraw your consent at any time from the Cookies Settings on our website.

What cookies do we use?

In our website, we use necessary, statistics, functional and marketing cookies. Some cookies are placed by third party services (e.g. Google analytics).

Necessary cookies

Without necessary cookies the website cannot perform its basic functions. These cookies are generally placed automatically either when a webpage is loaded or as a result of a user’s request (that cannot be fulfilled without using a relevant cookie). Usually, necessary cookies expire when you close your browser.

Statistics cookies

These cookies help us to measure our website’s traffic and where it comes from, so that we can improve its performance. Moreover, they collect information about which pages are more popular and on how visitors use our website. None of this information can be used to identify you. It is all aggregated and, therefore, anonymized. This category includes cookies from third-party analytics services such as Google Analytics. Our website uses the following statistics cookies:

Name Provider Purpose Expiry Type
_ga Google analytics This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the site’s analytics reports. 2 years HTTP cookie
_gat Google analytics This cookie is used to throttle request rate, that is limiting the collection of data on high traffic sites. 1 day HTTP cookie
_gid Google analytics This cookie stores and updates a unique value for each page visited. It is used to generate statistical data on how the visitor uses the web site. It collects anonymized data including the number and origin of visitors and the websites they visited. 1 day HTTP cookie

 

Functionality cookies

Functionality cookies allow websites to remember the user’s site preferences and choices they make on the site including username, region, and language. This allows the website to provide personalized features like local news stories and weather if you share your location. They are anonymous and do not track browsing activity across other websites. Our website uses the following functionality cookies:

Name Provider Purpose Expiry Type
jwplayer.bandwidthEstimate margaritidis.gr Registers the web site’s speed and performance. This function can be used in context with statistics and load -balancing Persistent HTML
jwplayerLocalId margaritidis.gr Used to determine the optimal video quality based on the visitor’s device and network settings. Persistent HTML

 

Marketing cookies

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers.

Name Provider Purpose Expiry Type
NID google.com Registers a unique ID that identifies a returning user’s device. The ID is used for targeted ads. 6 months HTTP

 

Removing cookies

You can delete cookies and stop them from being installed in your browser. There is no standardized way to remove cookies since different browsers clear cookies using different procedures. The following links help you manage cookies by instructing you on how to remove cookies on the Chrome, Safari, Firefox, and Internet Explorer browsers:

If you use a different browser, please follow the instructions provided by its manufacturer.

If you wish to stop sending your information to Google Analytics, you may install in your browser the Google Analytics Opt-out Browser Add-on.

How you can manage cookies settings

You may select and change the cookie settings (with the exception of the technically necessary cookies) by clicking on Cookie settings. By making a cookie active, you consent to its use according to the provisions of this Cookies Policy.

  1. WHAT IS OUR LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA

MARGARITIIS’s legal basis for collecting and using the types of Personal Data described above will depend on the nature of the Personal Data, and the context in which we are collecting it. When we collect, use, process or disclose your Personal Data, we will rely on one or more of the following legal grounds:

  • Performance of a contract (including any Client Agreement) – Where we need the Personal Data to perform our obligations under a Client Agreement or other binding contract.
  • Consent – Where we have received your consent to do so.
  • Legitimate Interests – Where it is in our legitimate business interests; for example, to ensure the security of our Platform by trying to prevent unauthorised or malicious activities.
  • Legal Requirement – If we are required to collect, use, process or disclose your Personal Data due to a legal or regulatory requirement, we may do so.
  1. HOW WE USE YOUR INFORMATION

We would like to keep you always updated regarding collecting and using your personal data that come into our possession when you cooperate with us. We only ask for the minimum information required to serve our business relationship and to effectively communicate with you. In general, we process information to:

  • issue and archive the legal tax documents relating to your transactions with us;
  • comply with applicable laws and regulation such as tax legislation;
  • make and receive payments;
  • communicate and cooperate with you for the purposes of our business relationship;
  • respond to your inquiries and fulfil your requests (e.g., to send you a quotation), and to provide you with customer support when you ask for it;
  • receive your feedback on problems you may encounter when collaborating with us;
  • serve our internal business purposes that include administering your access and use of our Platform, data analysis, securely identifying you when you log onto our Platform, fraud monitoring and prevention,
  • send you newsletters, messages and other promotional material about new activities and services that may interest you.

Our Company ensures that your data will not be used for purposes other than those mentioned in this policy without your prior notification and consent if required.

  1. CONSENT WITHDRAWL

You may, at any time, withdraw your consent to receive promotional messages from us either by calling us (0030 2310 812690), by sending us an email (info@margaritidis.gr) or by clicking on the relevant link situated at the bottom of each promotional message you receive (“unsubscribe” button).

  1. TRANSFER OF YOUR INFORMATION

This section describes how MARGARITIDIS shares or transfers the Personal Data it collects about you, as well as your ability to control how your information is shared with others. Except as provided in this Privacy Policy, MARGARITIDIS will not disclose, transfer, sell, trade, rent, or otherwise provide your Personal Data to any third party, without your consent.

Service Providers. We may use third party contractors to provide certain services and perform functions on our behalf. Examples include cloud services providers and platform developers. We may provide your Personal Data only to the extent necessary for such third-party service provider to perform the duties for which it has been retained by us. Any such third parties will be bound to strict confidentiality and use obligations with respect to your Personal Data, which are no less protective than those set out in this Privacy Policy.

Customers. If you are accessing our Platform as an administrator or authorized user of a Customer, or as an Event Attendee for an event organized by a Customer, we will provide the Customer with your relevant personal data (e.g., contact details, time of joining and the time of leaving an event).

Legal and Contractual Compliance. MARGARITIDIS may disclose your information to government or law enforcement officials, regulatory agencies or other third parties (such as attorneys or regulatory service providers), as necessary to (i) comply with applicable laws or regulations, (ii) cooperate with governmental or law enforcement investigations, (iii) respond to legal claims or processes, (iv) protect the safety and legal rights of the public or any individual, or (v) detect, prevent or remedy any suspected fraud, market manipulation or illegal, tortious or wrongful activity.

Social Media Pages. You may disclose Personal Data during your participation on Social Media Pages. This Personal Data may appear in public ways, including through search engines or other publicly available platforms, and can be “crawled” or may be searchable by third parties. Please do not post any information that you do not want to be disclosed to the public.

  1. RETENTION

We will only retain your Personal Data for as long as necessary to fulfil the purposes for which it was collected and processed, or until you request deletion as described in this Privacy Policy.

We will retain Personal Data we collect from our Customers or Event Attendees, and process on behalf of a Customer, for as long as necessary to provide our Services to the Customer and will maintain any such information controlled by a Customer in accordance with the Customer’s instructions, including any applicable Customer Agreement terms, and as required by applicable law.

We will also retain and use Personal Data for a period of time required to comply with our legal, tax, audit or regulatory obligations, to resolve disputes, and to enforce our agreements.

After the end of retention period, your personal data are destroyed, deleted or anonymized.

  1. YOUR RIGHTS

You must know that according to General Data Protection Regulation, you have certain rights regarding your personal data under our possession. Specifically, you can ask us to:

  • give you a copy of your data,
  • correct your data, if you think they are not accurate,
  • erase your data, if there are specific reasons to do so,
  • limit the processing applied to your data,
  • give you your data in an appropriate format and to transfer them to another Company,
  • stop processing your data, under certain conditions.

To ask us to do anything of the above, you can contact us by phone (0030 2310 812690) and by email: info@margaritidis.gr. We will promptly examine your request against the relevant requirements of the GDPR and we will answer the latest within 30 days after receiving your request. If, for reasons of complexity of the request or a multitude of requests, we are unable to respond promptly, we will notify you within thirty days of any delay, which in no case may exceed two months from the expiration of the 30-day deadline. It is possible to ask from you for identification (e.g. photocopy of your identity card or passport) to avoid non-authorized reveal of your personal data.

To ensure that your personal data are always accurate and updated, we recommend you keep us informed about your data, as needed (e.g. in case of a change in a street or email address).

If you feel that your rights regarding your personal data are being compromised, you have the right to submit a complaint to the competent Data Protection Authority: http://www.dpa.gr, Kifissias 1-3, T.K. 115 23, Athens, tel. 210 6475600, email: contact@dpa.gr. In this case, we would especially appreciate your prior communication with us. We assure you that we appreciate your trust, and we take prompt care to respond to any requests, questions or complaints.

Please note that we usually have no direct relationship with Event Attendees whose Personal Data we process on the Platform or through the Services on behalf of a Customer (the data controller). If you are an Event Attendee and use our Platform or any Service and would like to access, correct or delete your Personal Data, or would like to exercise any other or your above-mentioned rights, please direct your request to the Customer.

  1. SECURITY

We apply security technologies, policies and others measures to protect personal data under our control from unauthorized access, inappropriate use, alteration, illegal or accidental destruction or loss. We also require from all our employees and any third party that have access to or are authorized to process your data, to be bound by a contract to protect your data.

In the event of any security breaches, we will make legally required disclosures to you via email or by providing notice on our Site, as applicable.

While we take reasonable steps to protect your Personal Data, please be aware that no method of Internet transmission or electronic storage guarantees complete protection or is 100% secure, and there is always some risk when you share your Personal Data online. MARGARITIDIS therefore cannot guarantee the absolute security of your Personal Data.

  1. PERSONAL DATA OF MINORS

We do not knowingly collect and / or retain data regarding persons under the age of 16. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at info@margaritidis.gr. We will delete such information from our files within a reasonable time.

  1. DISCLAIMER OF LIABILITY FOR THIRD PARTY WEBSITES

Although our site may contain links to third-party sites, we are not responsible for the privacy practices or content of these sites and we expressly disclaim any liability for any loss or damage that may be caused by the use of these links. We do not monitor the privacy practices or the content of these sites. If you have any questions about the privacy practices of another site, you should contact the site’s responsible personnel.

  1. CONTACT

We want you to contact us for issues related to your privacy, such as for example:

  • Updating your information,
  • Changing the communication method,
  • Asking questions or commenting on the privacy practices we apply and about this Privacy Policy.

You can contact us about the above and other related topics in any of the following ways:

  • by mail: Fleming 53, Thessaloniki 546 42, Greece
  • by e-mail: info@margaritidis.gr;
  • by phone: +30 2310 812690

If you are an Event Attendee, please direct any questions you may have regarding your Personal Information to the Customer organizing the event, not to us. As noted previously in this Privacy Policy, if you are an Event Attendee for an event organized by one of our Customers, we process your Personal Data on behalf of that Customer. The Customer determines what Personal Data to request from you, how it is used, with whom it may be shared, and for how long it is retained.

  1. REVISIONS OF THIS PRIVACY POLICY

This Privacy Policy is valid from 20/01/2021 and replaces any other previous notifications that we had issued in the past regarding our personal data management practices. We reserve the right to revise this Policy at any time. The current version will be always uploaded to our website indicating the date of entry into force, so you know when the most recent revision took place. Please visit this section of the Website periodically to check for changes and updates to the Privacy Policy. If there are critical changes in this policy or our personal data practices change significantly in the future, we will notify you by posting the changes on our website. Information you submit to MARGARITIDIS is controlled by the privacy policy in effect at the time you submit it.